Reference

Terms That Govern Your kakegurui Account

These terms set out what you agree to when you open and use a kakegurui account — from how your PayPal, Venmo, or Play+ deposits are handled to what happens if you need to close out.

Account eligibility by statePayPal, Venmo, Play+ coveredUS-applicable rules onlySubject to change with notice
kakegurui Terms That Govern Your kakegurui Account
REACH US DIRECTLY

How to Contact Us About These Terms

Questions about what a specific clause means, or concerns about how a rule was applied to your account? Our support team handles terms-related queries through three direct channels. For account-specific issues — especially anything tied to a PayPal, Venmo, or Play+ transaction — the live chat path gets you to someone fastest.

Live Chat Start a chat session from within your account dashboard. This is the quickest path for questions about payment holds, account restrictions, or withdrawal verification tied to these terms.
Email Support Send a written question to our support address for formal terms queries, requests for account closure, or anything you want documented in writing before acting on it.
Help Center Our self-service help center walks through common terms scenarios — including how we handle account suspension appeals and what identity documents satisfy verification requirements.
HOW WE HANDLE IT

Security, Data, and Account Integrity

Behind these terms are real operational practices designed to keep your account accurate and your data handled responsibly. We don't sell your personal information. Cookies are used strictly for session management and fraud detection — not for third-party ad targeting. You can request a copy of the data we hold on your account at any time via the email channel above.

Data Retention

We retain account and transaction records for as long as required by applicable state regulation. Once that period lapses and your account is closed, we delete or anonymize your personal data.

Cookie Policy

Session cookies keep you logged in and let our platform detect unusual login patterns. We do not use tracking cookies to serve you ads across other websites or apps.

Account Security

Two-factor authentication is available for every account. If you suspect unauthorized access, contact support immediately — we can freeze your account wallet, including any pending PayPal or Venmo transactions.

Change Requests

To update your registered email, payment method, or personal details, submit a request through live chat with supporting ID. Changes to payment methods take one business day to verify.

Common Questions About These Terms

The questions below come from real account situations — eligibility checks, payment disputes, account closures, and data requests. If your question isn't here, the live chat channel is the fastest way to get a direct answer tied to your specific account.

Eligibility depends on the law of the state you're in at the time you access the platform. If you relocate to a state where access isn't permitted, your account activity will be restricted until you return to an eligible state.

Funds in your account wallet remain yours. We process returns via the same payment method used to deposit — PayPal back to PayPal, Venmo back to Venmo — after any pending verification steps are cleared.

Email our support team with your account ID and a request for a data copy. We aim to respond within the timeframe required by applicable law and will send the file to your registered email address.

Yes. Open a live chat session or send a written email explaining the specific clause and how you believe it was misapplied. Our team will review and respond with a written explanation of the decision.

We notify you by email and via an in-app notice before any material change takes effect. The notice will state the effective date so you have time to review the revision before it applies to your account.

Contact support through live chat or email. Before closure, any balance in your account wallet — whether funded through Play+, PayPal, or Venmo — will be returned via your most recent verified payment method.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.